WATER & WASTEWATER
Important Utility Bill Notice for December
Online Bill Pay is NOT currently available due to technical problems encountered by the Village's processor. Payments for the December bill cycle must be by cash or check. We apologize for the inconvenience.
Every resident should have received a paper bill in the mail showing the balance due for December.
Please pay your December bill by December 16 in person or by mailing
Village of Plain City-Water Dept.
213 S. Chillicothe Street
Plain City, Ohio 43064
Thank you for your patience as we work to address this issue.
If you are not currently signed up and would like to begin receiving e-bills, simply e-mail your request to the Village at:
Please send your preferred e-mail address and we will send an E-mail confirmation back to let you know that you are registered for this service.
PLEASE NOTE: By selecting an E-Bill Delivery method, you are responsible for the payment of charges even given the following circumstances:
1) The electronic delivery was not received
2) You have changed Email address
3) Circumstances beyond our control prevent the proper transmission of your E-Bill delivery
To pay your utility bill online, click the link:
Utility Bill Information
Water, Sewer & Refuse
All bills are due by the 15th of every month.
Bills not paid by the 15th day of the billing month become delinquent, and will be subject to a 10% penalty charge.
If any bill is not paid by the 26th day of the following month, the water is eligible to be disconnected without further notice.
Payments received after 2:30 pm shall be credited to the following business day.
The late payment charge will be based on current charges only. The late payment charge shall not be compounded on future delinquencies.
Please note that if your usage is 2,000 gallons per month or less, you will be charged a set minimum amount. If usage is greater than 2,000 gallons per month you will be charged an amount above the minimum, with the amount increasing according to your monthly usage.
Water Main Breaks
Occasionally the water mains that supply water to our houses will develop a leak; typically, more during the winter months. If you see pooling water or water coming from the ground, please contact the Village at 614-873-3527. For calls after business hours (between 4:00pm and 8:00am), please contact the Police Station at 614-873-4321. When a water main break requires the water to be shutdown for repair, you will receive a Boil Alert to ensure against any potential harm and ensure no contaminants enter the system through the break. Whenever practical, the Public Works staff attempt to fix leaks without shutting down the water to avoid Boil Alerts.
Our mission as the Water and Wastewater Department is to manage and operate safe, cost-efficient and environmentally sound services for the benefit of the Village of Plain City. We will promote environmental stewardship as a community value and are committed to protecting and preserving the environment by maintaining regulatory compliance and educating our public.
Chris Beaver, Wastewater Operator 1
Dave Redmond, Water Plant Operator 1
2018 DRINKING WATER CONSUMER
If you have any questions about this report or your drinking water, or would like a hard copy of this report, please contact Dave Redmond, Water Operator at 614-873-3527 or firstname.lastname@example.org.
Revised/Update to Water Rules
(effective June 8, 2017)
Click HERE for more information