How Do I
The Village has compiled a list of frequently asked questions, which can be found below. If you are unable to locate the answer to your question, please feel free to reach out to the Village for further assistance.
Business & Development
We're thrilled you're considering opening a business in Plain City! Please click here for guidance or call the Development Services Department at 614-873-3527.
The Village administers the Community Reinvestment Area (CRA) Program, which provides tax abatements for eligible projects. Other financial resources may be available. Please click here for more information or contact the Development Services Department by calling 614-873-3527 or via email.
Plain City is served by the Union County Chamber of Commerce and the Madison County Chamber of Commerce. Both provide local business programming and networking opportunities.
The Village is more than happy to help you with your special celebration. For more information about ribbon cuttings and other business celebrations, please click here.
Permits & Zoning
Anyone interested in annexing into the Village should review the annexation procedure, available here.
Nuisance properties or suspected code violations can be reported online or by calling the Village at 614-873-3527.
More information about permits can be found here.
More information about permits can be found here.
Please click here for more information about building permits.
Public Safety
To report a crime, suspicious activity, or a tip, please call the Police Department at 614-873-2921. In the event of an emergency, please dial 911.
To report a crime, suspicious activity, or a tip, please call the Police Department at 614-873-2921. In the event of an emergency, please dial 911.
To report a crime, suspicious activity, or a tip, please call the Police Department at 614-873-2921. In the event of an emergency, please dial 911.
If you encounter a non-domesticated (“wild”) animal, please call the Police Department at 614-873-2921.
In the event of loose or lost dogs, please contact the Madison County Dog Warden at 740-845-1749 or the Madison County Humane Society at 614-879-8368.
Services
There are a number of resources available for residents. For a list of service organizations, please click here.
Burial plots are available at Forest Grove Cemetery, which is under the jurisdiction of Darby Township. Please direct questions and inquiries to Darby Township by calling 614-620-3591.
Plain City is served by the Jonathan Alder Local School District and the Tolles Career & Technical Center. Please click here for additional information.
Carpooling services are available through the Mid-Ohio Regional Planning Commission's GOHIO program.
Streets & Public Works
To report a general safety concern, please utilize the Citizens Request Portal or contact the Village at 614-873-3527. Please dial 911 in the event of an emergency.
To report fallen trees on public property or streets, please utilize the Citizens Request Portal or contact the Public Works Department directly at 614-873-3527.
To report a pothole or street issue, please utilize the Citizens Request Portal or contact the Public Works Department directly at 614-873-3527.
To report a broken street light, please utilize the Citizens Request Portal or contact the Public Works Department directly at 614-873-3527.
To report a malfunctioning or broken traffic signal, please utilize the Citizens Request Portal or contact the Public Works Department directly at 614-873-3527.
To report a missing or damaged street sign, please utilize the Citizens Request Portal or contact the Public Works Department directly at 614-873-3527.
Taxes
Please contact the Income Tax Division by calling 614-873-3527 or refer to this page.
Please contact the Income Tax Division by calling 614-873-3527 or refer to this page.
Property taxes are handled through the Madison County Auditor's Office or the Union County Auditor's Office, depending on your county of residence.
- Madison County Auditor: 740-852-9717
- Union County: 937-645-3003
Trash, Recycling & Yard Waste
Please contact the Refuse Department by calling 614-873-3527, or click here for more information.
Trash collection occurs every Thursday, with the exception of select major holidays (see below). If one of the holidays falls through the work week, service will be delayed by one day. If the holiday falls on a weekend, there will be no change in the scheduled collection day.
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To report a missed collection, please contact the Village at 614-873-3527 or make a report directly to Local Waste Services.
The Village provides seasonal yard waste and leaf collection services. Please click here for more information or call the Village at 614-873-3527.
Reasonably-sized items will be collected by Local Waste even if the material cannot fit into a bin. Before collection, please contact Local Waste Services to confirm pickup availability.
Please contact Local Waste Services to confirm pickup availability.
Christmas trees will be collected seasonally as part of the Village's yard waste program. Christmas trees need to be free of any wrapping paper or decorations and placed at the curb in order to be collected.
From early November through early January, residents can take old and broken holiday lights to the Municipal Building for free recycling.
Online payments for trash bills only can be made here. Otherwise, please mail or drop-off payments to the Municipal Building, P.O. Box 167, 800 Village Boulevard, Plain City, OH 43064. Please direct inquiries to the Refuse Department by calling 614-873-3527.
Please contact the Refuse Department by calling 614-873-3527, or click here for more information.
Utilities
If you suspect a natural gas leak, please immediately dial 911. To report an outage or service disruption, please contact your service provider.
Please contact your electrical service provider.
To report fallen trees on public property or streets, please utilize the Citizens Request Portal or contact the Public Works Department directly at 614-873-3527.