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Water, Sewer, and Trash Utilities

Utility Payment FAQ's


Village of Plain City residents pay a combined utility bill consisting of water, sewer and trash. 

  • Bills are due by the 15th of every month. 

  • Bills not paid by the 15th day of the billing month become delinquent, and will be subject to a 10% penalty charge. 

  • If any bill is not paid by the 25th day of the following month, the water is eligible to be disconnected without further notice. 

  • Payments received after 2:30 pm shall be credited to the following business day. 

  • The late payment charge will be based on current charges only.  The late payment charge shall not be compounded on future delinquencies.

  • Please note that if your usage is 2,000 gallons per month or less, you will be charged a set minimum amount.  If usage is greater than 2,000 gallons per month you will be charged an amount above the minimum, with the amount increasing according to your monthly usage. 

New Service or Change of Address

To apply for new service or to change the service address for water, sewer, and refuse utilities, please complete the appropriate form below:

Homeowner Application

Tenant (Renter) Application

Utility E-Bill Application

Secondary / Deduct Meters Application 

Completed forms should be returned to the Village of Plain City Water Department via email or mail:


Mailing Address:

Village of Place City

ATTN: Water Department

800 Village Blvd.

Plain City, OH 43064

Utility Bill Payment Information

To view your account information or to pay your utility bill online, please go to your Account Portal.

To register for the account portal you will need the following:

Book: 1

Utility Account Number

Your address exactly as it appears on your utility bill.

The email address that you have provided to the Village.

If your phone number or email has changed, you must contact the Village Water Department to update. Please call 614-873-3527 ext. 100 or email.

In person payments should be delivered to: 800 Village Blvd. Plain City, OH 43064. If paying by mail, please send all payments to:

Village of Plain City

ATTN: Water Department

800 Village Blvd.

Plain City, OH 43064

E-Bill Information

The Village of Plain City is excited to announce that you can now receive paperless utility bills! To enroll in e-billing, please complete the application and return to [email protected].

Utility E-Bill Application


By selecting to receive paperless utility bills, you are responsible for the payment of charges every month. Payment is due even if one of the following occurs:

  • The electronic delivery was not received.

  • Email address has been changed without notifying the Village of Plain City Water Department.

  • Circumstances beyond our control prevent the proper transmission of the paperless utility bill delivery.

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