WATER & WASTEWATER



For questions relating to Water, Sewer or Trash
please contact the Utility Office
614-873-3527 ext. 100
Village of Plain City residents pay a combined utility bill consisting of Water, Sewer and Trash.
There is a minimum fee for 2,000 gallons of water usage or less. If usage is higher than 2,000 gallons, your bill will increase accordingly.
To Apply for New Service or to change service address for water, sewer & refuse, please complete the appropriate form below and return to the
Water Dept. at 800 Village Blvd. or send to:
(clickable links to fill out/print out forms)

Utility Bill Payment Information
To view your account information or to pay your utility bill online, please go to your Account Portal
enter the following information when prompted:
Book: Please enter the number 1
Your Utility Account Number
Your PIN - which is the Last 4 digits of your phone number of record
If your phone number has changed, you will have to call the Utility Office for assistance. 614-873-3527 ext. 100
If paying by mail:
Village of Plain City- Water Dept.
PO Box 167
Plain City, Ohio 43064
If paying in person, please drop off payment to:
800 Village Blvd. Plain City
GO PAPERLESS - CHOOSE E-BILLING
Go paperless with us! We are excited to announce that the Village can now E-mail your utility bill to you!
E-mail the Village at [email protected]
We will send an E-mail confirmation back to let you know that you are registered for this service.
PLEASE NOTE:
By selecting an E-Bill Delivery method, you are responsible for the payment of charges every month.
Your bill must be paid, even if the following occurs:
1) The electronic delivery was not received
2) You have changed E-mail address
3) Circumstances beyond our control prevent the proper transmission of your E-Bill delivery
Village of Plain City / Collection Day is THURSDAY
Click here for service guidelines and recycling policy.
Holiday TRASH & RECYCLING Schedule
If a holiday falls on or before your collection day, service is delayed one day, that week only.
If the holiday falls on a Saturday or Sunday there will be NO change in your scheduled pick up day.
Holidays that affect trash and recycling pickup are:
NEW YEAR'S DAY LABOR DAY
MEMORIAL DAY THANKSGIVING DAY
INDEPENDENCE DAY CHRISTMAS DAY